Documentation
HIPAA Compliance
ChatToSurvey.com is working towards HIPAA compliance to enable secure collection of protected health information (PHI) for healthcare organizations.
🚧 Coming Soon: HIPAA-compliant features are currently in development. Join our waitlist to be notified when HIPAA-compliant features are available.
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) is a U.S. federal law that establishes standards for protecting sensitive patient health information. Healthcare organizations and their business associates must comply with HIPAA when handling Protected Health Information (PHI).
HIPAA violations can result in significant penalties, with fines reaching up to $1.5 million per incident. This makes compliance essential for any platform handling healthcare data.
Our HIPAA-Compliant Features
When available, ChatToSurvey.com's HIPAA-compliant features will include:
End-to-End Encryption
All PHI will be encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.
Comprehensive Audit Logs
Complete audit trails will track all data access, modifications, and user activities for compliance reporting and security monitoring.
Access Controls
Role-based access controls and multi-factor authentication will ensure only authorized personnel can access PHI.
Business Associate Agreements (BAA)
We will provide BAAs to healthcare organizations using our platform, establishing our responsibilities as a business associate.
Data Retention Policies
Configurable data retention policies will allow organizations to automatically delete PHI according to their compliance requirements.
Breach Notification
Automated breach detection and notification systems will ensure timely reporting of any security incidents.
Use Cases
HIPAA-compliant ChatToSurvey.com will be ideal for:
- Patient Intake: Collect patient information before appointments
- Health Assessments: Conduct health screenings and assessments
- Clinical Research: Gather data for medical studies and trials
- Telehealth: Collect patient information for virtual consultations
- Follow-up Surveys: Track patient outcomes and satisfaction
- Medical History: Gather comprehensive medical histories
Technical Safeguards
Our HIPAA-compliant platform will implement all required technical safeguards:
- AES-256 encryption for data at rest
- TLS 1.3 for all data in transit
- Multi-factor authentication for all user accounts
- Regular security assessments and penetration testing
- Automated security monitoring and alerting
- Secure backup and disaster recovery procedures
Administrative Safeguards
We will also implement comprehensive administrative safeguards:
- Business Associate Agreements (BAA) for all healthcare customers
- Staff training and HIPAA certification programs
- Incident response procedures and breach notification protocols
- Regular risk assessments and security audits
- Workforce access management and termination procedures
Physical Safeguards
Physical security measures will include:
- Secure data centers with restricted access
- Environmental controls and monitoring
- Hardware security and disposal procedures
- Workstation and device security policies
Get Notified
We're actively working on HIPAA compliance features. Join our waitlist to be among the first to know when HIPAA-compliant features are available. We'll notify you as soon as you can start collecting PHI securely with ChatToSurvey.com.
For questions about our HIPAA compliance roadmap or to discuss your specific requirements, please contact us at help@chattosurvey.com.
Interested in HIPAA compliance?
Join our waitlist to be notified when HIPAA-compliant features are available for your healthcare organization.
Join Waitlist