Industry Solutions: Healthcare
Patient Intake Automation for Healthcare Clinics
The "clipboard of shame." We all know it. You arrive 15 minutes early for your doctor's appointment, only to be handed a stack of paper forms to fill out by hand. You struggle to remember your exact medical history while balancing the clipboard on your knee in the waiting room.
It's a terrible experience for patients, and it creates a data entry nightmare for your front desk staff.
Pre-Visit Intake via SMS
Imagine this instead: 24 hours before the appointment, the patient receives a friendly SMS link.
They complete the intake from the comfort of their home, with access to their medications and history. By the time they arrive, your staff has all the data, verified and entered into the system.
Post-Visit Follow-up
Care doesn't end when the patient leaves the office. Automated follow-ups are crucial for outcomes and satisfaction.
- "How are you feeling 24 hours after your procedure?"
- "Did you have any trouble picking up your prescription?"
- "On a scale of 0-10, how likely are you to recommend Dr. Smith?"
These check-ins show you care and can catch complications early, reducing readmissions and calls to the office.
HIPAA Considerations
Security is non-negotiable. ChatToSurvey is designed with data privacy in mind, supporting secure workflows suitable for regulated environments. (Note: Always consult your compliance officer regarding specific implementation details).
Bring your clinic into the 21st century. Reduce wait times, improve data accuracy, and delight your patients with a seamless, mobile-first experience.