In industries like finance, healthcare, and law, "move fast and break things" is not a viable motto. You need to move carefully. You need accountability. You need an audit trail.
However, "compliant" shouldn't mean "terrible user experience." You still need to collect data efficiently.
The Black Box Problem
Phone calls are notoriously hard to audit. "He said, she said" is a major liability. Notes taken by agents can be inaccurate or incomplete.
ChatToSurvey provides a perfect middle ground. It's conversational and friendly like a phone call, but it leaves a rigorous digital paper trail like a form.
Verifiable Consent
Our platform logs exactly when a user opted in, what they saw, and exactly what they typed. Each interaction is timestamped.
This is critical for:
- KYC (Know Your Customer): Verifying identity details.
- Informed Consent: Proving a patient agreed to a procedure.
- Legal Disclaimers: Ensuring a client acknowledged terms before proceeding.
Data Sovereignty
We make it easy to export your data to your own secure servers via webhooks or secure downloads. You aren't locked in. You own your compliance posture.
Regulated industries don't have to be stuck in the 1990s. With ChatToSurvey, you can offer a modern customer experience without compromising on accountability.